Recently, I saw the report above from Lesley Stahl on 60 Minutes. She made the point that facial recognition is becoming a reality for marketers. It’s no longer Big Brother that we have to worry about but social sites like Facebook which has more photos of people than the government does. The piece also highlights redpepper, an ad agency that has developed Facedeals.
Here’s the way they say it works:
“Facial recognition cameras are installed at local businesses. These cameras recognize your face when you pass by, then check you in at the location. Simultaneously, your smartphone notifies you of a customized deal based on your Like history.”
This could be scary stuff, but it also left me thinking… What are the implications for associations and nonprofits? What is the applicability of this technology for conferences and events?
What are you seeing? Please share your thoughts with me below or on Twitter or Facebook.
xPotomac was billed as an event “where the digital media future meets businesses. This groundbreaking conference features seven media technologies most likely to impact businesses and marketers in the immediate future.” xPotomac was held at The Source Theatre in Washington, DC on February 25, 2013. This post is taken from my notes and tweets:
Dino Dogan, “The New Groundswell”
- Gutenberg democratized access to information.
- 1% of blogs get 99% of attention. And they don’t deserve it.
- Traffic + ads is an antiquated attention model.
- The next big opportunity is in attention plus influence.
- If you could get attention without traffic, would you want it?
- Google, Twitter, Facebook had a chance to do something different; they chose to show us ads.
- Always cognitive dissonance when you try to match message w/ influencers who don’t mesh w/ your brand.
- Empires crumble, whether you’re talking about Persian empire, Ottoman empire, or Facebook.
- There’s a flaw in our logic about how to drive traffic. What if Google is not best way to drive traffic?
Ken Yarmosh, “Multiscreens: Anytime, Anywhere”
- Too far-fetched to have screens on coffee tables for magazines or to download games?
- What if calls could be seamlessly moved from screen to screen as you walk through your house?
- Every device we have should have the same information without configuration.
Geoff Livingston and Patrick Ashamalla, “Looking through Google Glass”
- A great user design doesn’t demand attention; it focuses it. -Patrick
- Wearable computing technology will make smartphones obsolete in 5-6 years. -Geoff
Shonali Burke, “Social Scoring: Are You Worthy?”
- Don’t look at numbers, look for context in influence.
- Technology is not for technology per se.
- Great champions beget more champions.
I was able to win a signed copy of Geoff Livingston’s book Welcome to the Fifth Estate at the beginning of this session when Shonali asked who knew their Klout score. I qualified it by stating that I don’t believe in Klout scores and said that mine was 57. I looked it up moments later to find that it had risen to 58, most likely due to xPotomac activities. As of the writing of this, my Klout is at 59. I’ve compared it to an SAT score. It’s a snapshot, but a number doesn’t tell you everything you need to know about a person. I’ve also compared it to college football rankings. I believe it reflects a certain American obsession with ranking and scoring everything- and on an ongoing, all-too-frequent basis.
Greg Verdino, “Digital Ubiquity”
- Futurists do not predict the future. Who does? Crackpots.
- 500 million devices connected to the internet 10 years ago. In 2008/2009, the number of devices exceeded human population.
- Average home in the US has 20 connected devices.
- Smart paint that tells you when your ceiling is going to crack exists today. It’s probably not in your house.
- If you have a product, you better be prepared to be in the services business.
- A refrigerator should be able to talk to a telephone, or we have a problem moving forward.
- Big data should be looked at as a core asset for your business.
- If you’re not paying for the product, you are the product.
- As our population ages, more & more systems fail. We never see the Boomers coming.
Jen Consalvo, “Visual Revolution
- Not a lot of brand activity yet on Vine’s 6-second videos platform.
- 300 million photos uploaded to Facebook every day.
- People connect with pictures. Images gain more engagement.
Andrew Keen, “Big Data Threatens Privacy”
- No surprise photos are central to social media age. We’re in love with ourselves.
- No coincidence that social networks came along as we need to sell ourselves with self-employment, etc. We are brands.
I wasn’t as personally offended at Andrew’s comments as some of my xPotomac associates were. I thought he provided some interesting counterpoints to what we had been hearing all day. Andrew Keen definitely came across as condescending, insulting, and egotistical. Was it a thought-provoking presentation? Yes. Would I want to listen to him again? Not really. Rather than end with his naysaying and the negative feelings that ensued, perhaps it would have been better instead to have started the day with Andrew Keen to merely temper the digital enthusiasm we all felt.
Other noteworthy quotes and insights:
- You have two wallets: money & time. -Kathy Korman Frey, quoting Ted Leonsis
- Social scoring is often more about popularity than it is about influence. -Tinu
- Blogs- purposeful audience builders. These are what social scoring should be taking into account. -Dino Dogan
Also worth reading and reviewing:
Geoff Livingston’s Context Always Mattered, Now It’s Crucial
Sohini Baliga’s Augmented Reality: “Yo, Heads Up!
Jamie Notter’s The Dark Side of the Revolution
Mike Shaffer’s Andrew Keen and the Negative 180s
Geoff Livingston’s Flickr photos of xPotomac reveal the smile of Shonali, the halo effect of Ken Yarmosh, and everything in between.
Eventifier’s compilation of xPotomac photos, videos, tweets, and contributors.
I’d also like to thank other xPotomac attendees who aided my understanding with their insights, comments, questions, and/or tweets: Melanie Spring, Sohini Baliga, Mike Schaffer, Shashi Bellamkonda, Sarah Oyungu, Debbie Friez, Tammy Portnoy, Kiki L’Italien, Colin Storm, Maddie Grant, Jamie Notter, Jim Long, Kathy Korman Frey, Isabel Saldarriaga, RaShonda Rosier, and others.
What stood out to you from xPotomac? What were the memorable moments, quotable quotes, and retweetable tweets? What were the lessons learned? What will you do differently in your business?
Why I write
I write because I am a teacher, not as a profession- at least not any longer- but in my heart it’s who I still am. I want to share what I’ve learned, who I’ve met, the resources I’ve discovered. I was “sharing” and “liking” long before the internet, long before Facebook and Twitter and Google+. I was the type who would tear articles out of magazines or cut columns out of newspapers to give to friends with a passing comment of “I read this and thought of you” or with an “I thought this was relevant to our discussion the other day” note attached with a paper clip. Perhaps you’re nodding as you read this because you are this person or you have a friend just like me.
Social media has only magnified this behavior. It’s easier now to simply retweet or comment on blogs, articles, news, announcements, etc. that I think my friends, associates, and colleagues would be interested in or benefit or learn from.
If being a teacher is at the very heart of who I am, writing is woven into the very fabric of my being. I could certainly regale you with tales of how writing has been integral to key moments of my life from memorable classes to scholarship applications to time overseas to business ventures through poetry, creative writing, journals, blogs, publication, etc. I choose to write and am compelled to blog because it gives me that voice to lend a perspective to what I’ve learned, who I’ve met, the resources I’ve discovered.
I like to talk to people, to interview them, and to learn of their stories. I am naturally curious. I enjoy doing research about a topic I am unfamiliar with. Like a reporter I want to ask thought-provoking questions that bring about well-thought-out answers that take the dialogue to a new level or on another trajectory. I want to put the angle on a story that no one envisioned. I stay sharp by reading the thoughts and perspectives of others. These tendencies lead me to formulate new ideas and responses, to bring together more than one concept into a new light.
Why they read
People love a good story. If you know me, you know that I love a good story. Everyone has a good story. It’s really a matter of asking questions to get at that story.
The problem is when organizations begin to think that their purpose in writing is merely to sell publications or increase conference attendance or give the latest statistics pertinent to their industry. When this happens, they’ve lost their way, they’ve lost their soul. Even corporations, associations, and businesses need to tell stories.
We’re in the business of storytelling. In fact I have this concept for a future blog post on “The Art of Storytelling”. When you tell stories, people respond. Your employees, members, and customers begin to see themselves in these stories. Stories should be about successful transitions– the little guy who makes it big, the one who was down and out who overcame odds or obstacles, the one who has a unique take on an all-too familiar problem.
When you tell stories like this… guess what? Your employees, members, and customers will start repeating them for you. They’ll start sharing your stories– not because they’ve been asked or to win a prize in a contest. They’ll be compelled- and it won’t be just online.